Comments on: Review: Campaign Monitor, Email Newsletter Software

By: David Warren

David Warren — Sun, 30 Jan 2011 17:30:00 +0000

I Have tried using Constant Contact for email marketing, but, being a professional designer, I find it too restrictive.
I am familiar with Mac software (Adobe Illustrator, etc). I was reading up on Campaign Monitor and it sounds like it would give me more control and be more user friendly. Also it sounds like I can produce an ad in Adobe CS and then simply send it to Campaign Monitor. Am I correct about this?
Would love any help I can get on this!

David Warren

By: Scott Sellars

Scott Sellars — Wed, 13 Oct 2010 14:55:00 +0000

I’ve just experienced the same problem with CM. All sweetness and light until a customer tries to send to a decent sized database. Then it’s all Big Brother, well over and above the need for SPAM checking. I work for a Membership organisation where Members on application either opt in or out to receive emails from other members but CM won’t accept this for transmittal on their system. I personally wouldn’t touch CM with a bargepole again and would certainly suggest others check this – http://www.campaignmonitor.com/anti-spam/ – which is not apparent on their main website before signing up.

By: Koegies

Koegies — Tue, 07 Sep 2010 10:28:24 +0000

Sendcube has ceased their product offering.

By: Magento webshop

Magento webshop — Mon, 06 Sep 2010 10:44:33 +0000

I’m using mailchimp now, but love the interface of campaign monitor.
after reading this i will give it a shot.

By: Cory Squires

Cory Squires — Thu, 15 Apr 2010 19:25:24 +0000

One of the best tools I found for email marketing is Omnistar Mailer http://www.omnistarmailer.com

By: Darren

Darren — Tue, 27 Oct 2009 17:47:28 +0000

@ deedee

They are just doing their job. I’ll be happy to know that my provider is checking on the list than those who don’t care. I’m sure all this is for the benefits of their customers.

By: Darren

Darren — Tue, 27 Oct 2009 17:44:56 +0000

I’m looking at 3 service providers, MailChimp, Campaign Monitor and sendcube. But I have to forget about MailChimp even though they seem to have interesting features because I can’t brand the apps. I’m down to CM and SC. CM does not have monthly plan and they don’t provide free email testing but their paying testing looks good. SC has both monthly and pay as you go (or pay as you send as in their website). Free testing but looks basic.

CM can collect payment on my behalf. SC can’t but I was told this will be a feature on their next release.

Other features, I think both are good and the reports are extensive. I like SC slightly better because I can view the list spanshot which also list down all the campaigns I have sent under that list. Their tagging feature looks interesting but I haven’t tried it yet.

One thing missing from SC is custom domain which CM can do but again I was told that this will be available in their next release. They seem to be working on a new version.

Will try both further and see which one is better. SC’s monthly pricing is way too good to ignore and I can pay in S$ which is good. CM support A$ which is not much different from S$.

Any reviews on SC and CM are welcome and I will keep a lookout of comments here. Time to decide.

By: deedee

deedee — Thu, 22 Oct 2009 19:44:16 +0000

had a terrible experience with CM. loaded our mailing list in and they turned into big brother…asking us where the list came from, how it was managed, and telling us they wouldn’t send the email if we couldn’t provide a sign-up page. we sent them as much information as we could however a previous sign-up page had been deleted. plus the company was old school anyway. they hadn’t collected all their emails digitally. we’re going back to our old service. very disappointed and to top it off, it made me look bad in the eyes of my client [which happens to be a highly regarded and respected company].

By: sword

sword — Wed, 30 Sep 2009 03:10:08 +0000

Telemarketing isn’t dead. I have a friend whose business is doing quite well with telemarketing.

I haven’t had much luck with email marketing, but … I suppose it all comes down to how general a product you are trying to sell and … if the email’s you send are targeted.

I still think email marketing around an existing customer base is probably the best way to achieve your goals.

By: Jim

Jim — Wed, 23 Sep 2009 12:39:18 +0000

I’ve narrowed my choices down to MailChimp and Campaign Monitor which both seem very similar. I was hoping someone out there has tried them both and can report on their experiences?

I hear people wishing for monthly rates. These services do seem to be cost outrageous $ when dealing with large volume. MailChimp offers both monthly and per-email rates — but the monthly doesn’t seem to make much sense as it’s cost is based on the same per-email rate yet it looks like you are bound by that volume for that month. If you send less (or more) than that amount, then that type of plan doesn’t make much sense.

By: aaron li

aaron li — Thu, 13 Aug 2009 06:52:23 +0000

Very useful!

Aaron
liac@uci.edu

By: claudio

claudio — Sun, 09 Aug 2009 18:44:08 +0000

Very useful article as im right now sorting out, which service fits best for our business. Right now we’re using Newsmailservice.com, with around 10’000 addresses, which isn’t bad at all, but Campaign Monitor has some very neat features and MailChimp too so i think i will give both a try and see what fits best.
Thanks, Claudio

By: Tim

Tim — Sun, 02 Aug 2009 21:46:51 +0000

Looks like a good tool, pricing seems reasonable and the support looks good.
Thanks

By: Mark Gibson

Mark Gibson — Sun, 26 Jul 2009 22:28:48 +0000

I have just started using this and so far I’m very happy!

By: sohbet

sohbet — Wed, 10 Jun 2009 10:00:10 +0000

thanks admin good post

By: Mathew Patterson

Mathew Patterson — Wed, 03 Jun 2009 08:15:58 +0000

@D Armstrong

I am sorry to hear about your support experience. I can personally confirm that we *always* respond to every approval request within 12 hours, usually much faster.

It is likely that you did not see our response, or it did not reach your inbox. If you contact mathewp at freshview.com I will sort it out for you.

By: Aedan

Aedan — Sun, 24 May 2009 21:20:30 +0000

Super-Duper site! I am loving it Will come back again – taking your feeds also Thanks.

By: D Armstrong

D Armstrong — Mon, 27 Apr 2009 10:21:58 +0000

Have read review after review on the Campaign Monitor service and decided to give it a go ... but was severely let down !!! While I can't fault their interface for setting up your campaign(s) the customer service / support leaves A LOT to be desired.

They promise a max of 12 hours to approve your mailing list while I have been waiting over 5 days, and have received no response to my emails querying this.

As this is my first campaign with them they've made a terrible first impression.

Will be taking my business else where ...

By: D Armstrong

D Armstrong — Mon, 27 Apr 2009 10:21:00 +0000

Have read review after review on the Campaign Monitor service and decided to give it a go … but was severely let down !!! While I can't fault their interface for setting up your campaign(s) the customer service / support leaves A LOT to be desired. They promise a max of 12 hours to approve your mailing list while I have been waiting over 5 days, and have received no response to my emails querying this.As this is my first campaign with them they've made a terrible first impression.Will be taking my business else where …

By: loiuki

loiuki — Sun, 05 Apr 2009 10:45:34 +0000

This a great application, been using this for 3 months now and works so well.

By: royalsd

royalsd — Sun, 05 Apr 2009 07:37:21 +0000

I like this software I am using from many days

baby bedding set

By: royalsd

royalsd — Sun, 05 Apr 2009 07:37:00 +0000

I like this software I am using from many daysbaby bedding set

By: stock tips

stock tips — Tue, 17 Mar 2009 03:46:38 +0000

Great article here!
Iam new to email marketing in the last 5 months. I have had NO problems with HTML emails.

By: stock tips

stock tips — Tue, 17 Mar 2009 03:46:00 +0000

Great article here!Iam new to email marketing in the last 5 months. I have had NO problems with HTML emails.

By: Tanya

Tanya — Tue, 03 Mar 2009 15:52:17 +0000

But how is their support and/or customer service?

By: Daniel Molano

Daniel Molano — Sat, 28 Feb 2009 05:13:07 +0000

darn I just signed up with getresponse! with all the great reviews from commenters I want the software ap! I will have to look into it though because I am quite technically challenged so if the interface isnt very user friendly I will have to stick with GR. thanks though for the reviews and a great looking ap

By: Kev

Kev — Tue, 24 Feb 2009 20:50:19 +0000

. But I can't have a "read more" link and the end unless I hand code it. I wish the CM developers would give us something like

<$ link="true" default='Read more'$ >

By: Kev

Kev — Tue, 24 Feb 2009 20:50:00 +0000

I've used CM for about 6 months now, I write the templates then test them from CM to my own installs of Outlook2003, 2007, Apple Mail, Thunderbird and a few web mail clients. The only downside is a lack of flexibility in the repeating regions . I can link a title, image and have multiple . But I can't have a “read more” link and the end unless I hand code it. I wish the CM developers would give us something like <$ link=”true” default='Read more'$ >

By: Johnn

Johnn — Sat, 21 Feb 2009 17:05:30 +0000

Email marketing is the blood of most businesses and that makes email campaigns important. They need to be controlled well to succeed.

By: save homeenergy

save homeenergy — Sat, 21 Feb 2009 06:47:49 +0000

Email marketing is also another popular method in today's Internet driven Businesses. Gone were the days of telemarketing i think, let emails do the job – you'll save a lot of energy and effort.