In the past decade or so, multi-national corporations have taken to diverting many of their customer service hotlines to Bangalore and other metropolitan centers in India, primarily as a ”cost-saving measure.“ Yet they’re perpetrating a greater injustice than simply annoying their customers to save a few cents. By giving their distant call center [...]
Continue reading...24. January 2008
We live in an extremely exciting period of human history where it has never been easier or cheaper to start a web-based business. You just don’t need a bricks-and-mortar shop to make it big anymore. However, there are still a massive number web start-ups that fail every year. How can you avoid becoming one of them [...]
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1. July 2008
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