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Designing User-Centric Web Sites

I’ve been noodling on how best to present a coherent vision of user-centric website and web service design and think I came up with at least a basic model that will serve my purposes. It’s made up of identity, friends or contacts, services, activities and notifications. To get concrete, let’s take The Future of Web Apps [...]

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Review: Silverback, Usability and the Mac

Review: Silverback, Usability and the Mac

Silverback is an application from Clearleft that aims to make simple usability testing easy and within the budget of all web professionals. Nate Klaiber tests it out in this review.

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Accessibility In Suit And Tie

The gap between the high-end standards-aware freelance developer with the freedom to choose and the corporate web worker is a wide one, and it doesn’t look as if it’s likely to narrow any time soon. But, just as not every start-up employee skateboards from meeting to meeting coding Django on her iPhone, not every business [...]

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Product pages: so much suck, so easy to fix

The phrase “user experience” is quite a mouthful. Even the acronym is kinda scary: UX, UXP, or sometimes UXD (D for “design”). It pretty much looks and sounds like the noise you make when you puke. Paradoxically, this means that “user experience” actually has a negative user experience — because, you see, the very premise [...]

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Read more … about progressive disclosure

Progressive disclosure is a method of revealing the details of a feature on an on-demand basis, so that the basic elements of the feature appear by default while the less used or more advanced elements are hidden. These elements are usually just a click or two away, so they remain readily available, but they’re hidden [...]

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Home Sweet Homepage

We have all had clients who want the impossible — and never more so than when it comes to homepage design. They have a never-ending list of requirements, which mainly revolve around cramming as much content in above the mythical fold as is possible. This desire to display everything on the homepage is born out of [...]

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Turning Visitors into Users

Thousands of people may be visiting your site every day, but if you don’t convince them that they should be using your product, subscribing to your service, or registering in some way, then your web app’s homepage is simply not doing its job. Successful web apps use similar formats when it comes to user interaction on [...]

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