Ben Huh from I Can Has Cheeseburger gives you 15 top tips on how to take your community to the next level, one user at a time. 1. Convert Casual Users into Fans The number one rule of creating a great community is to enable people to share the positive experience that they’ve had on [...]
Continue reading...23. October 2008
At Future of Web Apps Expo 2008 in London, Kathy Sierra spoke about making products that make your users feel like they’re kicking ass: the secret behind many of the greatest products. The Future of Web Apps returns to Miami, February 22-24 2009, with speakers including Michael Arrington, Daniel Burka, Jason Fried, Joel Spolsky, and [...]
Continue reading...27. November 2006
In my previous entry, Why 50% isn’t Good Enough, I discussed why one would spend their time, money and efforts on their community, rather than advertising or PR. In this article, I discuss the how, where and when of doing this. We’ve all heard of the ‘evangelist’ title that’s given to people inside and outside of [...]
Continue reading...30. April 2006
The idea guaranteed to fail in meetings with any client is a message board. Companies in general fear public dissent from real people. They say things like, "So if we ship the wrong thing, or our customer has a bad service experience - then everyone in the community is going to hear about it? [...]
Continue reading...
5. January 2009
Comments